Complaint Management
Do you have the same quality problems again and again?
Is it complicated to process complaints? Complex complaint processing results in additional, unnecessary costs and affects the quality of your product.
Introducing Intelligent Complaint Management
JAGGAER Direct Complaint Management is the best way to structure and speed up complaints. The module pulls complaints from your ERP automatically. It then sends them to the supplier in the Supplier Portal. It supports Six Sigma and processes from a range of demanding industries. Unique on the market, Complaint Management has been developed together with the manufacturing industry.
Discover These Powerful Features
- The best ERP integration on the procurement software market
- Full process security and low error rate
- Supplier reaction time automatically checked
- Pull data directly into eRFx and SRM
- Automatic logging of the complaint procedure
- Real-time communication with suppliers
- Dashboards and automatic alerts
Integrate For Even Better Results
- Supplier Scorecard: Pull complaints into supplier performance ratings.
- Purchase Order Management: Add a complaint directly to an order.
- Audit Management: Record supplier inspections.
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